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Managed Services

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If you need any helps, please feel free to contact us.

08 6371 8998

support@neontech.com.au

Suite 2, 19 Principal Link, Malaga Western Australia 6090, Australia

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Everything we can do for your business with our no lock-in contract managed services package.

Neon Tech’s managed services solution can help you keep your business and IT infrastructure running the way you want it to, all the time. We offer a monthly plan to give you the flexibility required to run your business more effectively.

We’ll be your tech team, so you can focus on what you do best & stop worrying about IT headaches.

When you sign up for our managed services package, we work as an extension of your business so you can fully offload your IT needs to our team. We’ll manage your needs for all of your office technology so you can gain peace of mind and so you can stay focused on growing your business.

What our team can do for you:
Keep your computer protected from malware, ransomware, phishing and more
We’ll set your devices up with the most secure and efficient antivirus solutions, so you can browse the web and do your work without needing to worry about data risks or getting malware.

Ensure your employees never fall behind on updates or put your network at risk
We proactively patch, update, and manage your applications and network so you can have peace of mind knowing that your whole team will always have their apps up to date.

Help you lock in more affordable and predictable pricing for your IT costs
One key benefit of using managed services is you’ll stop experiencing surprise IT costs, and be able to more regularly manage your technology expense. Also, our main goal is to prevent problems from ever happening, saving you money over time.

Help your approach to IT be proactive and preventative, not reactive
Maintaining technology in the workplace has become far more dynamic and complex. We will actively monitor your machines for errors, updates, hardware failure, security issues, and much more. We solve problems before you ever notice them.

Respond to requests and issues remotely
One of the major benefits of working with a Managed Services Provider like us, is that we can handle a majority of your requests and issues remotely. We use software programs to regularly update and maintain your devices and can launch remote sessions to help your team in real-time.

Improve your overall IT security
We’ll audit your network and device security, prevent breaches or vulnerabilities, data loss, and ensure your team is employing industry best practices in their daily operations.

Set up and onboard new employees
We make it easy to onboard new employees from a tech perspective. We’ll ensure they have all the necessary programs, credentials, and access to important accounts and networks.

Implement cloud backups making sure your data is safe
Data loss is painful. Luckily, it is also easily avoidable. We’ll make routine backups of your files and data, and can easily help restore lost files in the event of an incident.

Free up your IT staff to work on more strategic projects
If you have staff that helps you manage your IT, one great benefit of working with us is essentially unlocking a new employee at no extra cost. We can handle the heavy lifting and allow for your team members to focus on new projects.


Frequently asked questions

At Neon Tech, we pride ourselves in our quality of service and relationship with our clients. Our clients are more like our partners, and it’s always a team work. Every plan and project is carefully designed and costed with regular consultation with our clients to make sure it fits their requirements and budget. We only choose the products or services that work for each one of our clients.

We understand the struggles that small and medium businesses face daily, but the truth is, businesses rely on technology much more now than in the past. At Neon Tech, we cut through all the corporate jargon, complexities and keep it straight and simple for small and medium businesses. Whether you are a sole trader, have a home office or a commercial office, we will provide you with the same level of support for all your IT requirements at affordable prices.

We offer many support options to suit each and every  IT system requirement. Options include as needed support, 24/7 support via our Managed Services, pre-paid hours and others. Please contact us to see which option works best for you or your business.